I was also a Dish Network subscriber for 8 years until about three months ago when I jumped over to VOOM. Folks do not put any faith in what Dish CSRs tell you because when you get your first bill things change. They made some promises to me if I would stay with Dish and when I received my first bill nothing changed. Yesterday I finally received the box to send their HD 811 receiver back and I sent it back yesterday. Hopefully I will get back the $30 they still owe me. The 811 receiver is not a good OTA receiver, channels I could not get with the 811 I received with the Voom receiver. Good Luck to you folks who are going with Dish.