I understand. We will usually set up a tech to do the installation, though if the shipped option is available, the customer can choose it if they prefer. The shipped option may also take longer than an install.
New Upgrade Prices for Hopper w/ Sling
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I understand. We will usually set up a tech to do the installation, though if the shipped option is available, the customer can choose it if they prefer. The shipped option may also take longer than an install.
If it takes longer, no problem. Gives one time to transfer recordings and do back up. And no need to commit a slice of my time to wait for a tech. Best option, IMO. Just told Zach to "make it so".
Just had my first contact with a DIRT member, and want to confirm all the great things I've been hearing about them for years.
After getting many 05 errors for recordings on my original Hopper, Dish sent a replacement. In the week or so I've had it, I started getting 05 errors with it. Called Dish yesterday, and a tech is coming this afternoon to check wires, signal, etc., since there must be more going on here than bad DVRs. While setting that up, I decided to switch to the HWS, for the $100 upgrade fee. No mention that the fee was being dropped today, which is understandable, but not surprising.
What was surprising was finding this thread today. Yeah, should've been checking something other than the Song Name Game thread!
Didn't really have any expectations, but contacted DIRT member ZachS, just on the off-chance. WOW! Should've done that to begin with! Within seconds, I had a reply, and, within a couple of PMs, he told me he'd gotten the fee waived!
Thanks, again, Zach - you're great! :clap
Suzanne
After getting many 05 errors for recordings on my original Hopper, Dish sent a replacement. In the week or so I've had it, I started getting 05 errors with it. Called Dish yesterday, and a tech is coming this afternoon to check wires, signal, etc., since there must be more going on here than bad DVRs. While setting that up, I decided to switch to the HWS, for the $100 upgrade fee. No mention that the fee was being dropped today, which is understandable, but not surprising.
What was surprising was finding this thread today. Yeah, should've been checking something other than the Song Name Game thread!
Didn't really have any expectations, but contacted DIRT member ZachS, just on the off-chance. WOW! Should've done that to begin with! Within seconds, I had a reply, and, within a couple of PMs, he told me he'd gotten the fee waived! Thanks, again, Zach - you're great! :clap
Suzanne
DIRT-Team Ray offered to ship my HWS replacement to me to upgrade myself, which i would have preferred. However, since i've been having some signal issues as well, he suggested that i have a tech come out to check things out and install the new DVR while he's at my place. All told, it'll cost me $28 to add the Protection Plan for 4 months, which seems worth it to get my signal issues fixed and a shiny new DVR. Plus, since the new DVR has wifi and a Sling built in, my best friend gets my wifi adapter and Sling-attachment to hook up to his DVR. So everyone wins and i have a happy friend and earn brownie points for him with his wife!
Just got my confirmation. Says it will be shipped in 7-10 business days, but I bet it will be sooner than that. 15 days to return.
With sunny, 75 degree weather here, what a NICE day all around!!! :happyd2:
With sunny, 75 degree weather here, what a NICE day all around!!! :happyd2:
I'm happy as well. New Dish, New Hopper + a week off work? Pool, BBQ and TV for me
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Dish got you a week off work? How did you swing that?
Dish got you a week off work? How did you swing that?
I want that deal as well... where do i select "contact my employer and get me paid time off" on the Dish website?
-d
I want that deal as well... where do i select "contact my employer and get me paid time off" on the Dish website?
-d
It's under the "Dish Perks" that most people overlook.....
Haha, I don't work for Dish, I'm a web dev for a major airline. Most of my work is from home but when theres a meeting or something important, I need to grab a flight to MIA.
Posted Using The New SatelliteGuys Reader App!
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My EHD wouldn't work on a new Hopper w/Sling, would it? It'd want to reformat, losing all the programs...right?
If so, then I don't see a real need to upgrade. My Hopper (1) with Sling Adapter is working just fine.
If so, then I don't see a real need to upgrade. My Hopper (1) with Sling Adapter is working just fine.
