My install was on 1/19. Went smooth enouph. (except installer covered his butchery of my wall with "FOUR" (I SAID 4!) cover plates.
Anyway, I got the update on the bedroom stb 3 days ago. The living room stb was unplugged and had no power going to it. (I was unaware) It had not recieved the update. I got home and noticed the bedroom VOOM was only showing a couple of channels. Most stated "No signal from satellite on channel XXX please try again later"
I called CS and he asked me to check the other stb. That's when I found that it was unplugged. After plugging it in, it had all channels working. (Although it was missing program information for a while) So I had a working stb without the update and a nonfunctioning stb with the update.
The CSR did several things on his end to no avail. Finally I softbooted the updated stb and all is well. Has worked flawlessly since.
I LOVE VOOM!! (and I have tc-premier/nfl ticket/hd package D* too.....doesn't compare except I can record with DVR)
Incidently, my living room stb updated that same night. It never had any issues, although I have barely used the family HT. Since VOOM, I find myself enjoying the bedroom theatre mostly! The kids VOOM in the main room.
Anyway, I got the update on the bedroom stb 3 days ago. The living room stb was unplugged and had no power going to it. (I was unaware) It had not recieved the update. I got home and noticed the bedroom VOOM was only showing a couple of channels. Most stated "No signal from satellite on channel XXX please try again later"
I called CS and he asked me to check the other stb. That's when I found that it was unplugged. After plugging it in, it had all channels working. (Although it was missing program information for a while) So I had a working stb without the update and a nonfunctioning stb with the update.
The CSR did several things on his end to no avail. Finally I softbooted the updated stb and all is well. Has worked flawlessly since.
I LOVE VOOM!! (and I have tc-premier/nfl ticket/hd package D* too.....doesn't compare except I can record with DVR)
Incidently, my living room stb updated that same night. It never had any issues, although I have barely used the family HT. Since VOOM, I find myself enjoying the bedroom theatre mostly! The kids VOOM in the main room.