I signed up directly through Dish network, and the guys(4) that game were all great guys, and they answered all the questions I asked them...wobbie said:Deal with the local guys, better service after the sale if ever needed and ypu'll also have the advantage of getting to know the person that does the work on your house. heck... no way you'd get me to call some 800# and see what type of person comes to work in my home.