I am a new DirecTV commercial customer and I have 25 H25 receivers. (No DVRs because it's not allowed on commercial accounts). My setup is as follows:
2 Dish
2 SWM-16
25 H25 receivers
1 Broadband DECA with power adpater
1. AT&T Uverse router
The network light keeps blinking yellow on DirecTV Broadband Deca adapter. The DECA adapter is sitting right next to the AT&T router and is connect to it via a cat5 cable. The DECA is also connected to the SWM-16 via a coax. All equipment and cables are brand new.
The technical support of directv tells me that the problem is with my router, but I don't believe it because I don't have any issues using internet with any other devices such as computers, tablets, streaming devices such as Roku and Apple TV, and even my security exqipment such as camera, and alarm system.
Today the installer (unofficially) told me that DECA will not work unless you have a DVR installed. Since this is a commercial account DirecTV cannot give us a DVR.
I would really appreciate any help that anyone can provide.
2 Dish
2 SWM-16
25 H25 receivers
1 Broadband DECA with power adpater
1. AT&T Uverse router
The network light keeps blinking yellow on DirecTV Broadband Deca adapter. The DECA adapter is sitting right next to the AT&T router and is connect to it via a cat5 cable. The DECA is also connected to the SWM-16 via a coax. All equipment and cables are brand new.
The technical support of directv tells me that the problem is with my router, but I don't believe it because I don't have any issues using internet with any other devices such as computers, tablets, streaming devices such as Roku and Apple TV, and even my security exqipment such as camera, and alarm system.
Today the installer (unofficially) told me that DECA will not work unless you have a DVR installed. Since this is a commercial account DirecTV cannot give us a DVR.
I would really appreciate any help that anyone can provide.
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