Netflix price hike angers users, some drop plan
Source
Netflix price leads thousands of angry customers to vent online, some to cancel movie service
Some Netflix customers called it a slap in the face. Others a betrayal. Many threatened to drop the movie service.
On Wednesday, many of them vented on Twitter, Facebook and elsewhere, seething over Netflix Inc.'s decision to raise its prices by up to 60 percent for the millions of subscribers who want to rent DVDs by mail and watch movies online.
"I can definitely afford it but I dropped them on principle," said Joe Turick, a technology engineer in Monroe, N.C., who has been with Netflix for about a decade, cancelled his subscription within an hour of learning of Tuesday's price changes and plans to try competitors.
By Wednesday afternoon, more than 40,000 people had responded to a post on Netflix's Facebook page announcing the change, with some saying they would switch to rivals such as Hulu.com's paid service and to Redbox's DVD-rental kiosks.
Outrage bubbled on Twitter, and on Netflix's blog a posting about the new plans had garnered 5,000 comments -- the limit allowed by the site's host, Google Inc.-owned Blogger -- which included many seething customers.
Full Story
Source
Netflix price leads thousands of angry customers to vent online, some to cancel movie service
Some Netflix customers called it a slap in the face. Others a betrayal. Many threatened to drop the movie service.
On Wednesday, many of them vented on Twitter, Facebook and elsewhere, seething over Netflix Inc.'s decision to raise its prices by up to 60 percent for the millions of subscribers who want to rent DVDs by mail and watch movies online.
"I can definitely afford it but I dropped them on principle," said Joe Turick, a technology engineer in Monroe, N.C., who has been with Netflix for about a decade, cancelled his subscription within an hour of learning of Tuesday's price changes and plans to try competitors.
By Wednesday afternoon, more than 40,000 people had responded to a post on Netflix's Facebook page announcing the change, with some saying they would switch to rivals such as Hulu.com's paid service and to Redbox's DVD-rental kiosks.
Outrage bubbled on Twitter, and on Netflix's blog a posting about the new plans had garnered 5,000 comments -- the limit allowed by the site's host, Google Inc.-owned Blogger -- which included many seething customers.
Full Story