Need DIRT HELP Denied Hopper 3 upgrade because of Italian Channels

I asked Dish if I could tape our phone calls. They agreed. I have 2 Dish people telling me I will remain on a month-to-month contract after my Hopper 3 gets installed. If they try to pull some shenanigans, I have the proof, and I'll go to court with them if I have to ... Just say "NO" to another 24 month contract! LOL
 
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He did not get into the technical details of my install. So, I'm sorry, I can't answer your question. However, I would contact someone in the Executive Escalations Department and pose the question to them. Good luck!
 
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