For quite a long time it's been acting up where it will just freeze up or I'll go down to use it and it will be a grey screen and it won't respond to anything, so I would unplug it to reboot and that would normally take care of it (for a while until the next time). One time I even had to disconnect the satellite connections and reattach to get it to work. Well now all those tricks aren't working and when I restart it it gets to the part where it's trying to connect and it stays at 0%. I'm not sure if it's dead now or what??
I recently sub'd to the protection plan, so I can't call about this until that goes into effect, but I'm curious, what are they going to replace it with? This was the box I bought, and when I upgraded in our living room to the new MPEG-4 box and 5LNB dish, we moved the old one downstairs. So since this is 'covered' (or will be), will they give me a new HR10-250 or refurbished? Or will it be a different box? Does anyone know?
Also, if anyone has suggestions on what I can try to get it to work, I'll take them! The only thing I haven't tried is disconnecting and reattaching the satellite connections at the splitter box thing - but my other 2 receivers are working fine.
Thanks!
I recently sub'd to the protection plan, so I can't call about this until that goes into effect, but I'm curious, what are they going to replace it with? This was the box I bought, and when I upgraded in our living room to the new MPEG-4 box and 5LNB dish, we moved the old one downstairs. So since this is 'covered' (or will be), will they give me a new HR10-250 or refurbished? Or will it be a different box? Does anyone know?
Also, if anyone has suggestions on what I can try to get it to work, I'll take them! The only thing I haven't tried is disconnecting and reattaching the satellite connections at the splitter box thing - but my other 2 receivers are working fine.
Thanks!