My Hr10-250 just received the updated 6.3a software last night :)
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called d* a week ago to ask why my hr10 is skipping, he said oh i will send out a new hr20 i said cool, he said it could be the old firmware. i asked him well is there anyway to get that update pushed and he said no since we are not pushing out the update, its coming from tivo not D*. and ofcourse the wrong box came (hr10) because the techs can only send a replacement for the one i have not upgrade. I call back tell them what happened and they are sending me out another one. the hr10 was 14lbs and this unknown is 12.3lbs cross fingers.
CoachGibbs said:
Well it happened again, after being assured by a tier 2 supervisor who manually entered into the system for me to get a new hr20 fedex showed up this morning with a refurb hr10. this is the second time it has happened within 4 days, so i called retention and stated my case and they are giving me a hr20 for free along with a yr free hd programming and nba league pass for 75.00 for all my trouble.
mdp1116 said:
Got the 6.3a update and what a difference. Besides the Guide finally being somewhat responsive, recording a show is especially faster! In the past when I would set a Season Pass or just plain try recording a future show, it would sit with please wait for at least a minute or more. Now it's a LOT faster.
I'm sure it's been said but for those that don't have it yet, make sure your phone is plugged in and working. I just switched to Vonage and had to get that working first. I can look at my outgoing calls on my Vonage account and one morning when I saw it dialed out for a minute and then saw just a little later there was an 8 minute phone call, I was hoping that was the update. Sure enough, when I got home it was.
I'm sure it's been said but for those that don't have it yet, make sure your phone is plugged in and working. I just switched to Vonage and had to get that working first. I can look at my outgoing calls on my Vonage account and one morning when I saw it dialed out for a minute and then saw just a little later there was an 8 minute phone call, I was hoping that was the update. Sure enough, when I got home it was.
I was surprised that I finally got the update last night. Everything now seems exactly like my Standard R10 Tivo box.
It just really stinks that D* could have released this update a very long time ago but they wait until now when the Box is being phased out because of Mpeg-4. I know the box will still work with HD for some time but I have to imagine that pretty much any new HD channels we get will be Mpeg-4 from now on.
It just really stinks that D* could have released this update a very long time ago but they wait until now when the Box is being phased out because of Mpeg-4. I know the box will still work with HD for some time but I have to imagine that pretty much any new HD channels we get will be Mpeg-4 from now on.
freddog said:
Check out www.tivocommunity.com - all the instructions are there - also be prepaired to open up the tivo, etc. Some basic linux knowledge is also helpful.
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I have the 6.3a update. Never used the program guide much before, but it does "feel" a little snappier.
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