Well, today is my FIOS install. Installer showed up around 9:30am. Immediately noticed there was no buried cable. He spent about 30-45 min's on the phone and finally got everything straightened out, and got the authorization to bury the wire.
Then he hooked up the new stuff (outside box, inside box, battery pack, modem, network cable run, etc) including replacing my 1970's wire terminals with a modern plastic phone line connector thingie.
He then ran a 400' fiber patch cable around my house, the neighbors house and into the FIOS block on the street.
So far, no phone or internet, but there is signal on the fiber. Go figure. And if you call my house right now, there is some message like not a valid phone number.
Anyways, after a while of being on the phone he left around 4:30pm (7 HOURS LATER!!!), promising to be back later.
So now I got a call saying he's going to the CO and called in the "fiber expert" because they believe there is a problem at the CO now. (Originally they thought it was a cut fiber down the street, but that has been since fixed).
So, stay tuned. Hopefully I will have phone and/or internet this evening. heh. The installer was actually real nice, and did a great job (very clean) with hooking up the in-home equipment.
UPDATE 5/17: Won't be completed tonight. Tech will call tomorrow morning, and forward our home phone to our cell phone.
UPDATE 5/18: No success. Waiting on "engineering" to fix a bad port setting at the CO. (ie: my FIOS ONT is linked to someone elses CO port!). No ETA on when this will be fixed. However, they did successfully forward our home phone to the cell phone.
UPDATE 5/19: Still no success. They did bury the cable to my house, tho. They claim its a computer problem that the computers wont accept the change to the CO, so my entire CO if F-d up! Supposedly, someone in Texas is working on it now.
UPDATE 5/20: Still nothing new. The tech said they probably don't work weekends, so not to expect anything until Monday at the earliest.
Online this is what it says:
No further updates at this point! We still expect your order to be completed on the date due.
More Info Order Information & Product Guide(s)
Due Date: 12/31/1999
Completion Date:
Order Date: 05/08/2006
Order Type: Change in Service
Appointment Time: 8:00 A.M. to 5:00 P.M.
Online Order? Yes
UPDATE 5/22: Still no phone or internet. Engineering team in Texas couldn't fix the problem! I'm not sure whats happening now.
-John
Then he hooked up the new stuff (outside box, inside box, battery pack, modem, network cable run, etc) including replacing my 1970's wire terminals with a modern plastic phone line connector thingie.
He then ran a 400' fiber patch cable around my house, the neighbors house and into the FIOS block on the street.
So far, no phone or internet, but there is signal on the fiber. Go figure. And if you call my house right now, there is some message like not a valid phone number.
Anyways, after a while of being on the phone he left around 4:30pm (7 HOURS LATER!!!), promising to be back later.
So now I got a call saying he's going to the CO and called in the "fiber expert" because they believe there is a problem at the CO now. (Originally they thought it was a cut fiber down the street, but that has been since fixed).
So, stay tuned. Hopefully I will have phone and/or internet this evening. heh. The installer was actually real nice, and did a great job (very clean) with hooking up the in-home equipment.
UPDATE 5/17: Won't be completed tonight. Tech will call tomorrow morning, and forward our home phone to our cell phone.
UPDATE 5/18: No success. Waiting on "engineering" to fix a bad port setting at the CO. (ie: my FIOS ONT is linked to someone elses CO port!). No ETA on when this will be fixed. However, they did successfully forward our home phone to the cell phone.
UPDATE 5/19: Still no success. They did bury the cable to my house, tho. They claim its a computer problem that the computers wont accept the change to the CO, so my entire CO if F-d up! Supposedly, someone in Texas is working on it now.
UPDATE 5/20: Still nothing new. The tech said they probably don't work weekends, so not to expect anything until Monday at the earliest.
Online this is what it says:
No further updates at this point! We still expect your order to be completed on the date due.
More Info Order Information & Product Guide(s)
Due Date: 12/31/1999
Completion Date:
Order Date: 05/08/2006
Order Type: Change in Service
Appointment Time: 8:00 A.M. to 5:00 P.M.
Online Order? Yes
UPDATE 5/22: Still no phone or internet. Engineering team in Texas couldn't fix the problem! I'm not sure whats happening now.
-John
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