Thank you for writing. I am glad to hear you are interested in MSG, NHL Center Ice and the NHL Network. I will be happy to answer your questions.
While we do carry MSG in HD in certain parts of their coverage area, we cannot provide MSG in HD to you because our HD satellite “spot beam” doesn’t quite reach your area.
Some background:
We deliver MSG’s HD feed to the coverage area using the same technology we use to deliver local channels to the Buffalo NY area. This technology is known as a satellite spot beam and it covers the areas immediately around the city like a spotlight. In zip codes near the outer edges of a "spot beam," we aren't able to offer local channels or MSG in HD because there is a possibility that another satellite spot beam will overlap and cause interference. As a result, even though you do live within the MSG local coverage area, you live in a zip code where we are not able to deliver it to you. I’m sorry for any inconvenience.
We’re in the process of expanding our HD offerings and, as we gain more capability to broaden the coverage of the territory, we will do so and expect to continue expansion of these HD offerings throughout 2007.
We expect to have some HD games added to the NHL Center Ice schedule beginning in mid October but the schedule is still being determined. From mid-October to mid-December, we will be ramping up our HD Center Ice offerings, building towards our goal of providing up to 12 HD games per week on Center Ice by mid-December.
We’ll be updating the NHL Center Ice schedule as soon as we have more information so check back with us at directv.com/nhl.
We've got good news for hockey fans: we are planning to launch the NHL Network later this month! Details are still being finalized so stay tuned to directv.com for the latest news about hockey coverage on DIRECTV. As far as being in HD, that has not been discussed yet.
Again thank you for writing. If you have any further questions please reply to this email or call us at 1-800-531-5000 and a representative will be happy to assist you.
Sincerely,
Mark R. U5924
DIRECTV Customer Service