Dan, Just wondering if you can see if they have installed a power supply on the coax coming from the dish. Another good test is to make sure you are receiving a signal on both of the tuners in the HR24. Just wondering if they actually installed the SWiM portion of the installation correctly. Without SWiM your MRV will not function.
MRV Problems
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Sorry, but I'm not sure what the SWiM is, can you clarify...
In reference to the earlier questions: I do only have one DVR and it is in the the living room, (he named that LR) in the bed room it is just an HD receiver, no DVR (it's labeled BR).
In reference to the earlier questions: I do only have one DVR and it is in the the living room, (he named that LR) in the bed room it is just an HD receiver, no DVR (it's labeled BR).
Just to intervene here for a second. Nobody has mentioned lnb or switch. They both have to match, not just any swm lnb or swm switch will work, no mix matching. I do not know the correct terminology but the lnb & switch both will have a green dot on them which indicates mrv capability.
Ok, on the HDDVR, under menu>setup>system setup>multi-room
what does is say under share playlist and status?
If you got into the setup menu on the HD-DVD in the LR can you check that "WHOLE-HOME" (MVR) is active / shared (or something like that)?
Isn't this the correct procedure?
Isn't this the correct procedure?
Share Playlist:
Share Playlist: Yes
Allow Deletion: From All Rooms
Status:
Multi-Room: Authorized
No networked DVRs found
It's definitely a communication issue between the two boxes. I'm thinking keep resetting this hddvr until the deca unit comes back online.
edit: How long has it been since the ethernet cable has been disconnected from the HR-24? or was it connected to the H-24?
Today I got a call from a Directv case manager (anyone know what that title means?) she said they were sending all my info to their engineering department. Hopefully I'll get some type of answer. Do you think it could just be that my HDDVR is defective and won't share the playlist with the network?
The tech that came back yesterday told me that everything was wired correctly and there was no reason that it shouldn't work. He walked through every scenario with Directv's tech support and his local supervisor.
I appreciate all the help tonight guys. If anyone has any other suggestions I'll be happy to try them.
Possible, but I think it might just be "stuck" in off mode as far as the deca is concerned. Not sure the work around, I've done resets before and had results. Re-doing satellite setup has had favorable results, but I wouldn't do that if you aren't sure of your signal strengths.
One more thing:
I just ran a system test and got the following message:
Cannot Detect Home Network
Your receiver is configured to work with a home network but the network was not detected. Please check your network cabling and equipment. Select "Test Again" to see if this has solved the issue.
Diagnostic code: 70-73-425
Does that "network" mean that the cables coming in from the satellite and through the house aren't set up properly, or is it talking "network" as in internet and ethernet?
I just ran a system test and got the following message:
Cannot Detect Home Network
Your receiver is configured to work with a home network but the network was not detected. Please check your network cabling and equipment. Select "Test Again" to see if this has solved the issue.
Diagnostic code: 70-73-425
Does that "network" mean that the cables coming in from the satellite and through the house aren't set up properly, or is it talking "network" as in internet and ethernet?
Ok, that seems to hit something there.
go to menu>setup>systemsetup>networksetup
Then hit restore defaults. Make sure you don't hook this back up to the ethernet cable. It won't let your MRV work.
If this didn't resolve your issue, I would give it a red button reset and then check everything.
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