I travel for a living and made a call to change my service address to reflect my current location so I could pick up locals for that area. They made the change and then told me my account was flagged for discussion. It boils down to only one non technical phone call a month or risk cancellation of service. Apparently they are overworked or whatever. She made it clear they didn't care about their mobile customers situations and in an attempt to appease me offered a one time offer of a 30% discount off my core package for the next 5 years. Anyone know about this?