About a month or so ago the local FOX station in Minneapolis made a bunch of changes to their 9 & 29 subchannels. The Dish guide on my hoppers has been incorrect since and so I can't record OTA on those channels. I contacted DIRT and they put in a request but just checking to see if others also have the issue.
Minneapolis FOX OTA Guide Messed Up
- Thread starter primetimeguy
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They moved channels around so the guide doesn't match the channels
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I had a similar problem last year when FOX and CW swapped channels. I set an email to dishquality@echostar.com and it was resolved quickly.
Ya, that's what I did was well as reporting to dirt over 2 weeks ago and still no change.
In Minneapolis Fox owns the Fox affiliate (KMSP 9) and the My affiliate (WFTC 29). They did a combining of PSIP info and moved channels around (subchannels). Tivo and Directv got it figured out rather quickly so dont know why Dish couldnt. I wonder because its OTA and not satellite they wont touch it (the dishquality guys)
By the way here is what happened (old info listed too)
9-1 KMSP FOX HD RF29 (use to be RF9...moved to 9-9)
9-2 WFTC MY HD RF29 (use to be 29-1)
9-3 Movies! RF29 (use to be 29-4)
9-4 Bounce RF9 (use to be 29-3)
9-9 KMSP FOX HD RF9
By the way in Minneapolis there are 3 different setups like this where there are 2 different RF channels but combined PSIP. PBS is one and ABC and an Independent is the other
dishquality@echostar.com is the address for all ota guide issues as well as audio/video problems for any sat channel. IF you don't write them and inform them of the changes they will never know to fix it.
I put in another request last week. So it goes in but no way to get status updates so who knows when, if ever, it will be fixed.
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I have the same issue. Customer service says it's been transferred to a technical department. They've been saying that for two months.
I have the same issue. Customer service says it's been transferred to a technical department. They've been saying that for two months.
Omg, I don't believe it. It's about time. Thanks for posting.
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I also noticed there is guide information for 9-4 Bounce now too. That was never there before. Any chance they will ever get guide information for 9-3 Movies, and 5-2, which is channel 45, and 5-6 this? Why did bounce all of sudden get guide info and we can't get it on the other subs?
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