Long time lurker, first time caller. Great site; it helped me greatly learning about dishes.
I received dish network service in Jan. 2011. All was good until the other day when my apartment decides my dish is outside of my exclusive area. I did lots of research and questioning to be sure it would be OK where it is at. If I knew I was going to have this problem, wouldn't have ordered.
Currently, I live on a second floor apartment and the dish is attached to the rail, by no means in a destructive way. Undo the bracket and back to normal. Simple. I have a 1000.4 dish and has to stick out and angle the correct way. I am not sure if this is outside my 'exclusive area' and balcony vs. patio is a bit confusing at first. Is the rail the balcony?
All of this was approved by management in January; but now we have different management (in case they try to argue that point). I was able to get the permission formed signed by the old management, but the contractor who installed the dish took it. I have not had this experience before, so I willingly gave him the form and did not get a copy of my own. I called dish and they are going to try and contact the contractor to get a copy of the form to me, if possible.
I have insurance. Putting the dish in a bucket or tripod is not possible because of the needed angle. If for some reason I'm on the losing end, Are there any other options? I like dish network, don't want to get rid of it and surely do not want to pay the cancellation fee in bulk (unless they allow me to pay that off).
I received dish network service in Jan. 2011. All was good until the other day when my apartment decides my dish is outside of my exclusive area. I did lots of research and questioning to be sure it would be OK where it is at. If I knew I was going to have this problem, wouldn't have ordered.
Currently, I live on a second floor apartment and the dish is attached to the rail, by no means in a destructive way. Undo the bracket and back to normal. Simple. I have a 1000.4 dish and has to stick out and angle the correct way. I am not sure if this is outside my 'exclusive area' and balcony vs. patio is a bit confusing at first. Is the rail the balcony?
All of this was approved by management in January; but now we have different management (in case they try to argue that point). I was able to get the permission formed signed by the old management, but the contractor who installed the dish took it. I have not had this experience before, so I willingly gave him the form and did not get a copy of my own. I called dish and they are going to try and contact the contractor to get a copy of the form to me, if possible.
I have insurance. Putting the dish in a bucket or tripod is not possible because of the needed angle. If for some reason I'm on the losing end, Are there any other options? I like dish network, don't want to get rid of it and surely do not want to pay the cancellation fee in bulk (unless they allow me to pay that off).