Man sues Microsoft over alleged Xbox 360 glitch

[korsjs]

Chicago man who bought Microsoft's new Xbox 360 has sued the software maker, saying the new video game console has a design flaw that causes it to overheat and freeze up.

The proposed class action suit claims that in Microsoft's bid to gain share in the $25 billion global video game market, the company was so intent on releasing the Xbox 360 before competing next-generation machines from Sony and Nintendo that it sold a "defectively designed" product.

Robert Byers, who brought the suit, said the power supply and central processing unit in the Xbox 360 overheat, affecting heat-sensitive chips and causing the console to lock up.

Complaints about the problem surfaced quickly on game enthusiast Web sites after the Xbox 360 debuted on Nov. 22.

Console owners reported that some systems had crashed during regular use, as well as during online gameplay using the Xbox Live service. Problems included screens going black and the appearance of a variety of error messages.

At the time, a Microsoft spokeswoman told Reuters: "We have received a few isolated reports of consoles not working as expected."

She declined to say how many reports Microsoft had received and said that calls reporting the issue to the company represented a "very, very small fraction" of units sold.

The lawsuit, filed on Friday in federal court in Illinois, seeks unspecified damages and litigation-related expenses, as well as the replacement or recall of Xbox 360 game consoles.

Microsoft representatives were not immediately available for comment on Monday.

http://news.com.com/Man+sues+Micros...+glitch/2100-1043_3-5982759.html?tag=nefd.top

 

[korsjs]

after posting this, i was browsing upcoming releases for the 360 and came across this. kind of funny someone is already putting this out.

http://www.gamestop.com/product.asp?product_id=802176

 

[Stargazer]

Why don't they just return it to the store they bought it from? I guess if some bought it off of ebay for a bit of money and trying to get the compensation for that amount instead of the retail amount. Some may be mad that they had to take a day off from work and wait in line for a long time to get the xbox 360.

 

[Purogamer]

There aren't any 360's in the store to replace it with, and OH GOD they can't take it back even though it's "broken", because it's really not. Dumb consumers.

The system doesn't really need additional fans, and that one doesn't even say how many db's it is, or how many CFM's it produces. I'd never buy a 3rd party fan addon...

I can't wait for MS lawyers to tear this dummy apart. How an overheating external power supply somehow overheats internal components is amazing. The 360 is glitchy and problematic not because it's overheating, it's because it's not getting the power from the power supply because the PS is overheating.

 

[BobMurdoch]

Just remember to stand the power brick on it's end and you'll be fine. I've only got about an inch clearance over my console (shelf I can't remove), which had me worried and it has worked fine. Played Call of Duty 2 for 5 hours without a hitch...... Got creative and played some Andrews Sisters while I was hunting Nazi's with the Soundtrack's feature (I LOVE this addition). Playing Viva Las Vegas by ZZ Top while racing in PGR3 in Las Vegas was a rip too...... My Gamertag is MadDog Murdoch if you see me online...... (I was one of the original Beta testers of XBox Live so I was able to score a simple handle, although some other beta tester had grabbed MadDog).