522 Audio/Video Problems...Help needed!
I just installed a new system with a Dish 522 two weeks ago. The first receiver had some bad issues, so I had Dish send me a new one via mail. Well, I have the new one installed and it seems even worse (I assumed the first one was just a remanufactured dud!)! I will mention that I previously used a 501 receiver for several years at my old house and it worked like a charm. I will list the 522 problems below that I have not seen addressed in this forum (since I seem to have all the bugs already mentioned here!) and hope that someone can provide insight and advise on what I should do next. I am wondering if I should have Dish send me my third 522, or if a technician needs to come and check my installation. Also, does anyone else have the clicking/popping audio problem?
ISSUES:
1) When changing channels, skipping forward or backward, the audio makes a loud and very annoying "popping" sound. The screen flickers as well. This occurs on both the old and new receiver.
2) Playback of recorded DVR events sometimes has bouts of major picture distortion, or major pixelization. This usually lasts for one or two seconds and is often accompanied by loss of audio.
3) When skipping back, the picture completely freezes up. Pressing play or pause buttons does not fix the problem, as it stays locked up. The only way to get out of the freeze is to first hit rewind and then resume play.
4) The audio mutes randomly for one to four seconds, mainly when watching recorded DVR events.
5) When pressing pause, the audio continues playing for one or two seconds after the video has stopped. When resuming play, the video goes without sound for the same amount of time. This occurred on both the old and new receiver.
What should I do?!?!?!?
I just installed a new system with a Dish 522 two weeks ago. The first receiver had some bad issues, so I had Dish send me a new one via mail. Well, I have the new one installed and it seems even worse (I assumed the first one was just a remanufactured dud!)! I will mention that I previously used a 501 receiver for several years at my old house and it worked like a charm. I will list the 522 problems below that I have not seen addressed in this forum (since I seem to have all the bugs already mentioned here!) and hope that someone can provide insight and advise on what I should do next. I am wondering if I should have Dish send me my third 522, or if a technician needs to come and check my installation. Also, does anyone else have the clicking/popping audio problem?
ISSUES:
1) When changing channels, skipping forward or backward, the audio makes a loud and very annoying "popping" sound. The screen flickers as well. This occurs on both the old and new receiver.
2) Playback of recorded DVR events sometimes has bouts of major picture distortion, or major pixelization. This usually lasts for one or two seconds and is often accompanied by loss of audio.
3) When skipping back, the picture completely freezes up. Pressing play or pause buttons does not fix the problem, as it stays locked up. The only way to get out of the freeze is to first hit rewind and then resume play.
4) The audio mutes randomly for one to four seconds, mainly when watching recorded DVR events.
5) When pressing pause, the audio continues playing for one or two seconds after the video has stopped. When resuming play, the video goes without sound for the same amount of time. This occurred on both the old and new receiver.
What should I do?!?!?!?
