About a month ago I upgraded with Dish and removed an 811 receiver and went to a 411 receiver. I also own a 301 for a second receiver.
The Dish installer removed my legacy Twin lnb on my dish 500 and installed a Dishpro twin Plus. He then installed a dish 500 pointed at 61.5 with a single Dishpro lnb. Its cable runs back to the twin lnb. The switch is in the twin.
Everything has been fine for a month. On Sunday am, I was watching ESPN2HD and lost all signal from 61.5. The weather was clear and sunny. I was unable to receive any channel on 61.5. I could receive all channels on 110 and 119. After checking signal strength, I had zero from 61.5, I did a power on reset. Nothing helped no signal from 61.5. After running check switch 61.5 was gone.
I called dish support and talked to a trouble shooter, he eventually had me remove both cables coming from my dish, the one to the 301 and the one to the 411, with them powered up. After leaving them off about a minute he had me install both again. After doing a check switch, 61.5 worked fine again. He told me he did a electronic reset to the lnb.
I read a lot of stuff on this forum, but I don't think I have ever heard of this procedure before. What did he do and is this likely to happen again. He told me if it happened again I could do the same procedure, or call back to Dish, I could have a bad LNB.
Everything has been fine since.
The Dish installer removed my legacy Twin lnb on my dish 500 and installed a Dishpro twin Plus. He then installed a dish 500 pointed at 61.5 with a single Dishpro lnb. Its cable runs back to the twin lnb. The switch is in the twin.
Everything has been fine for a month. On Sunday am, I was watching ESPN2HD and lost all signal from 61.5. The weather was clear and sunny. I was unable to receive any channel on 61.5. I could receive all channels on 110 and 119. After checking signal strength, I had zero from 61.5, I did a power on reset. Nothing helped no signal from 61.5. After running check switch 61.5 was gone.
I called dish support and talked to a trouble shooter, he eventually had me remove both cables coming from my dish, the one to the 301 and the one to the 411, with them powered up. After leaving them off about a minute he had me install both again. After doing a check switch, 61.5 worked fine again. He told me he did a electronic reset to the lnb.
I read a lot of stuff on this forum, but I don't think I have ever heard of this procedure before. What did he do and is this likely to happen again. He told me if it happened again I could do the same procedure, or call back to Dish, I could have a bad LNB.
Everything has been fine since.
