Yep it's true and I don't agree with it either but,just had Charter cable internet installed last week and they also have a protection plan,I haven't read the fine print but I would have to assume it would work very similar to Dish's.Seems to be the trend with most internet,cable,phone,and sat comps. these days.
Lost signal, Dish wants $100 to look, my contract ends this week, unsure what to do...
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Yep it's true and I don't agree with it either but,just had Charter cable internet installed last week and they also have a protection plan,I haven't read the fine print but I would have to assume it would work very similar to Dish's.Seems to be the trend with most internet,cable,phone,and sat comps. these days.
The equipment being leased just means you do not have to purchase anything if the equipment goes bad. The equipment is replaced for free but you will pay a tech visit fee.
well that sucks. I know my local Comcast doesnt charge for service calls as of earlier this year anyway.
i have no contract right now,it doesnt make sense to stay with dish when Direct is offering so much, i had Direct years ago,guess the hop every 2 years might be worth it.
on a technical note: anyone know why my signal stays above 50 (usually 55 on cloudy days and 60+ on clear days) yet i keep getting short lost signal blips? i did the analysis and check switch and everything looks good/steady.
In dealing with cabelcos for my mom. They will fix, repair or replace any of their equipment/wiring for no charge. Now if there is a problem with your equipment or wiring, then you pay a service charge, unless you have their protection plan.
well i guess that is how it should be, and since everything related to my Dish network is "theirs" other than my Tv itself ,Dish should pay for it.
i didnt install the wiring,the dish , or the box, i simply leased equipment and had them install it,i know its like beating a dead horse,but if they accept faulty equipment as their own and will replace it for free, then the service call should be on their dime too.
if it wasnt for wanting to see live sports, i would have zero reason for cable/sat.
oh well, no one is forcing me to subscribe.
I had the same problem. Ordered $40 1000.2 dish on Ebay, installed and aimed myself, no more problems.
I had this same problem last month. I had installed a 1000.2 Eastern arc dish myself (I own all my equipment) in July, and the lnb went bad inside of two months! Luckily I had bought it from a Dish retailer on Ebay, and he swapped it out through warranty exchange. Just go to the info screen, and it'll tell you "lnb drift detected" and the value of the drift if it's the same as mine was.
Don't know if this helps; but just went thru something similar... Have a 722 for ~4-5+ years now (out of contract); but I've been 'stupid' and paying the $7/mo fee (as it seems like I need a replacment once a year anyway). So I started geting pretty sever dropouts a couple of weeks ago. Finally called & sent tech out; he peaked the dish, got 70's at the dish, got 70's at the junction in my house; but 20's once we went the last 20' to the box. he tried several fixes, none worked, so he suggested move the dish closer (thinkning the ~120' run was to long, altho it's been working fine for 5+years). So Today I moved my dish closer, called to get a re-peak, and again 70's at the dish, 20-50 on the box. This tech said I bet it's the box. So he swapped it out with a 722K he had on the truck, and guess what, 70's+ finally!
So it may be the box???
So it may be the box???
When I worked there most of the time if you added the protection plan the advanced tech support reps would waive the 15.00 charge for the first visit.
Just to clear this up DISH owns the set top box and the LNBF. Everything else on the install belongs to you.
Guess you didn't actually read the contract? Btw same for Direct TV.
This has been discussed so many times I won't list everything, but to start, Dish is quite some less than most people will pay with Cable, you ARE paying for Cable to come out, you just don't know it, it's built into the cost of your prgramming. You pay with them even if you never call.
Dish has a service plan, you only have to start it before calling, keep it for awhile then drop it. That will make the cost around $15 I think for a service call.
For the future, when you see some service is free, stop and think is it really?
Hi Nik, I am sorry that you are having a problem with your DISH receiver and we would like to assist you. I will be here for 45 more minutes if you would like to Pm me your account or phone number. If not, please PM one of my team mates and we will assist you. I am sure that since you are looking to upgrade, we can work something out. Please contact us, thank you!
Another kicker is they charge you to send their boxes back to them, when you cancel service. I think it is $15 per box. Put a real bad taste in my mouth for ever coming back to Dish.
Why is it, if Dish discovers your signal problem, they call and come out for FREE. But if you discover a problem they want $100 to come out and fix it.
that sounds like a bad deal.....
we lease ....... anything happens, warranty covers it. wash, rinse, repeat.
jerryez said:
Wondered the same thing. We have had loss of signal for a while. Knew it would cost so didn't push the issue (at home). Got a call a week ago for my father, he wasn't home. They said the would call back.
Couple days later they got a hold of mom and set up an appt for Monday afternoon. Just had to wait a while for them to notice the problem.
