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Lost Dish Yesterday - Tech Replaced LNB’s today
- Thread starter dweber
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It has failed again. The difference is the message is Port 3 No Signal. But that is because 129 is now connected to Port 3. I left a voice message with Ronald who was the technician who replaced the LNB’s on Thursday. I also called the Dish Customer Specialist. He was having computer problems and will call me back when he is able to schedule a technician. Maybe this time they will replace the Power Inserter. I am starting to get frustrated.
The customer specialist called back. They have scheduled a technician for Sunday 2-4 PM. He told me the computer system for Dish was done earlier. That is why he had to wait and call me back.
The customer specialist called back. They have scheduled a technician for Sunday 2-4 PM. He told me the computer system for Dish was done earlier. That is why he had to wait and call me back.
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I agree that it is strange that the problem follows 129. The cabling was replaced when the dish was moved to the roof last fall. On Thursday he changed the switch connections so 119 = Port 1 110= Port 2 and 129= Port 3.
Since 129 has always had the lowest signal would that cause 129 to be the one dropped? They were supposed to send an Advanced Tech but I have been getting normal techs. I would think they could check the impedance of the cabling. Also check for grounding issues.
Since 129 has always had the lowest signal would that cause 129 to be the one dropped? They were supposed to send an Advanced Tech but I have been getting normal techs. I would think they could check the impedance of the cabling. Also check for grounding issues.
I hate to ask the obvious but....129 is the lowest in the sky. Any trees grow a little higher this year?
The technician arrived and checked the signals from the 3 cables feeding the DPH42 switch. It indicated that the 129 LNB was bad. They replaced the LNB on March 8th so I told him to check further.
The cable from the ground block outside the house to the DPH42 switch in the basement was bad. He replaced the bad cable. I finally feel more confident that we found the problem.
Of course he tried to sell me surge protectors but I pointed out that both of my Hopper3 receivers are on UPS power supplies.
Hipkat and JSheridan both were questioning the cabling. Especially since the problem followed the Port that had the Satellite 129 cable. The cable from the ground block to the roof was installed in October when the Dish was moved but the cable going through the wall was the original from 2000.
Hopefully this will end my problems.
The cable from the ground block outside the house to the DPH42 switch in the basement was bad. He replaced the bad cable. I finally feel more confident that we found the problem.
Of course he tried to sell me surge protectors but I pointed out that both of my Hopper3 receivers are on UPS power supplies.
Hipkat and JSheridan both were questioning the cabling. Especially since the problem followed the Port that had the Satellite 129 cable. The cable from the ground block to the roof was installed in October when the Dish was moved but the cable going through the wall was the original from 2000.
Hopefully this will end my problems.
Being installed in 2000, I'm surprised those cables weren't replaced with 3 ghz cabling when your H3's were installed.
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