losing tuner

[rogerpl]

timer didn't fire. So I set three timers for 11pm. Two timers fire - third timer shows lost signal. Both hoppers doing it. It seems I don't have three tuners. Right now third tuner shows available but if I go to it with two timers on it will try to find sat.

 

[MattG@DISH]

I received your PM!

 

[skyviewmark]

For sure this is not a normal Hopper issue.. I have seen this with Node issues or cable issues.. Can't really rule anything out without a complete troubleshoot. But just know it's not normal.

 

[rogerpl]

did a reboot but never thought to do check switch, thanks MattG, that seems to have fixed problem. Just installed yesterday so still need to play around some more.

 

[garys]

I'm not sure about the Hopper, but I have seen other Dish receivers having problems with timers not firing the first couple of days after the initial install. I always thought it was due to not getting everything needed to operate downloaded to the system. Same as it taking up to a couple of days for OTA guide (yes, i know Hopper does not have this yet), VOD and BB@Home not being available for the same amount of time. This has been my experience, I'm sure more knowledgeable posters could give better info on this than I can.

 

[MikeD-C05]

I had a lost signal on one tuner the other night after I installed my second hopper . I reran a checkswitch and it corrected the problem. I also re checked the cables on my dual node, just to make sure it was connected right and tight. I installed it in the dark with a flash light , so I wondered if it was done right.