Losing audio on some channels after nightly reboot

[Kirbo40]

After the nightly reboot/update at 01:30 I am losing audio on some channels. Reset hopper and it fixes this. I have the HWS with one joey. Hopper is hooked up to a Pioneer VSX-21txh receiver. Hooked up with HDMI only. This is an everyday thing. Anyone else seeing this? Been reading a lot of posts on here & have only found people with total audio loss - not just some channels. It seems like it's always the same channels that lose the audio. Like there is data loss during the update.

 

[lucky86]

Total audio loss on those channels or intermittent? Do you remember which channels?

 

[electriclarryland]

I've been losing the audio on my superjoey thats connected to my Denon X2100 receiver by HDMI through the audio return channel input. To get the TV audio working I've had to turn the receiver on & off. This has only happened since the latest update.

 

[lucky86]

Do you turn Joey or TV on first? When do you turn on the denon? Maybe try changing the order to see if it helps. Maybe it's handshake issue.

 

[Kirbo40]

Total audio loss on those channels or intermittent? Do you remember which channels?

Total loss on about a dozen channels, don't remember which ones. One I know is AHC - formerly the Military channel. Also
all the Cinemax channels. Haven't really studied this too hard yet. Maybe it's related to transponders, but like I said have not studied it too hard. Just got in the habit of resetting the HWS everyday.

 

[Kirbo40]

Total loss on about a dozen channels, don't remember which ones. One I know is AHC - formerly the Military channel. Also
all the Cinemax channels. Haven't really studied this too hard yet. Maybe it's related to transponders, but like I said have not studied it too hard. Just got in the habit of resetting the HWS everyday.

Just flipped on the system and have an audio loss on at least 1 channel - so as an experiment after reading other's posts, I unhooked the HDMI cable and plugged it back in. That seems to fix the audio loss just like rebooting the HWS. So is it an HDMI handshake problem?

 

[lucky86]

Problably, I would report it with your TV and denon information so it can be escalated. Probably a software tweak is needed

 

[Kirbo40]

Thinking out loud here. I'm using a Harmony remote and it could possibly be the order everything turns on causing a problem.
The HWS comes on first then the TV then the Pioneer receiver. Maybe have the Pioneer come on first if I can figure out how to change the order.

 

[Kirbo40]

OK changed the order of power on to Pioneer then TV then Hopper. We'll see if that fixed it.