Total Dish newbie here, and nobody at Dish can answer my question:
Yesterday, I had my stuff installed (722 receiver/DVR) and I originally signed up for local HD channels. The tech set everything up, and plugged in my exterior antenna, and I had ALL the local HD channels over the air already! (In other words, the guide listed all my local channels twice - once on air, and one through the sat). When first turned on, the "programing info" was not available for those over-the-air channels. Just said "Digital Service" in every time slot. The tech did something (pressed a few buttons on the remite), and presto - the program info for the air locals downloaded, and they showed up in the guide.. So I could then set up recording by choosing a show.
FF to last night. I called to remove the local sat channels since I could get them for free. Now it seems the programing info is gone again (from the guide). I can watch the channels perfectly, but cannot choose shows to record. I don't know when the Olympics are on my NBC station, for example.
Does anybody know how to get that local channel info back into the guide?? OR am I required to also subscribe to the local channels through Dish to get that info (as I've been told by one CS guy - though none of them have sounded like they even know what I'm talking about)??
Thanks!
- Darell