On behalf of my 75-year-old grandmother, I spent some time playing with her D12, setting up a favorites list that only shows Family Pack, getting it optimized for her Panasonic TC-P50X1 plasma, etc.
The problem is that up until a few months ago, she was getting locals from Joplin, MO from her home in Nevada, MO. After an electrical storm knocked out most of her electronics (all DirecTV equipment was replaced), and she also removed a ton of stuff from her subscription, apparently she doesn't qualify for Joplin locals anymore. This really sucks, because after the DTV transition, she can't get VHF OTA signals from 50 miles away anymore, either.
Is there a way to lookup a DMA footprint, or some way to argue with DirecTV to get her back into the local service area? She's also applied for and been approved for distant networks (ABC, CW, NBC, and PBS, so far; Fox and CBS have initially rejected her application), but this is costing twice as much money, and doesn't really help her get weather and local news.
She also has properties in Jasper and Carthage, MO, so she may be able to lie about her service address, but I'd rather get DirecTV to do the right thing themselves.
The problem is that up until a few months ago, she was getting locals from Joplin, MO from her home in Nevada, MO. After an electrical storm knocked out most of her electronics (all DirecTV equipment was replaced), and she also removed a ton of stuff from her subscription, apparently she doesn't qualify for Joplin locals anymore. This really sucks, because after the DTV transition, she can't get VHF OTA signals from 50 miles away anymore, either.
Is there a way to lookup a DMA footprint, or some way to argue with DirecTV to get her back into the local service area? She's also applied for and been approved for distant networks (ABC, CW, NBC, and PBS, so far; Fox and CBS have initially rejected her application), but this is costing twice as much money, and doesn't really help her get weather and local news.
She also has properties in Jasper and Carthage, MO, so she may be able to lie about her service address, but I'd rather get DirecTV to do the right thing themselves.