Local Channels Willnot show up in guide

[josephdstone]

I've been missing my local channels for a few months now, I thought they just got rid of them and it wasn't an option anymore.
Then yesterday I actually looked at my bill and I've been charged for them for the past few months without me paying attention.
Some friends down the road about 1 1/2 miles have them and I've run through all of the troubleshooting steps last night on the phone with dishnetwork. Both satellites are up 119 and 110, no red x's under the dish point option.

I've reset the reciever, unplugged the receiver for a minute to be sure. I've taken the smart card out....let the guide download....all to no avail.....

I was hoping that someone else has found some sort of answer or suggestion to try next.

Thanks
Joe

 

[TigerSaint]

I had the same thing happen to me and I called Dish Network Technical Support. They had to send a signal hit to my receiver. They were back up in about 5 minutes.

 

[josephdstone]

Yeah, they tried that too...didn't work, maybe it's an equipment issue.

 

[garys]

Are you missing the channels or just at the map down location? Hard to tell you where the actual location is since you didn't list your dma/

 

[josephdstone]

yes missing the channels, I try to go to the channels in the guide or using the direct number keys and it skips them
I punch in 03 and it automatically goes to 1 VOD, I press up and it goes to 71 instead of 3 and so on.

 

[boba]

Find out what transponder and satellite your locals are on then check the signal strength on that transponder.

 

[tsr-csr]

what kind of rcvr do you have????????????

Will check up on this when i get back home tonite, hopefully you left your Model # here.

 

[josephdstone]

it's a 625 dvr, I'll try the transponder thing when I get home, but how do you know which transponder they are on?

 

[josephdstone]

Ok, it's fixed, I got on dish networks online chat, and they saw the problem right away, they said the local subscription never went all the way though, so they updated the account and sent a signal and I reset the rec. and oooorrrahhh....it's there.
thanks