Hi guys..I am sorry if this question has been asked here before. Here is my situation...
I am a dish Absolute subscriber with Washington DC locals. Recently when Dish started adding new HD channels only to Sat 129 & 77... I paid an extra $100 to have them come install a new Dish to pick up Sat 129. Well, they were suppose to replace my existing Dish 500 with Dish 1000 to pull in all 110,119 and 129...but that did not happen, instead I had to settle for another Dish 500 to pull just 129. I also have another Dish on the roof pointed to Sat 61.5 to pull in my DC HD locals. I have a Pro Plus DP44 Switch to route signal from all 4 satellites( 110,119,129 and 61.5) to my receiver (Vip 622 and Vip 211).
So, now I am interested in subscribing to an international package which is getting beamed from 118.7. When I called cust support ...I was told that I have to pay an extra $100 to have someone come and upgrade to Dish 1000 to pick up 118.7. But after some bickering and emailing ceo@echostart.com ...I was able to get a customer rep on line who agreed to waive the cost to upgrade. Just when I thought everything was going to work out..I got a call back saying that they can't do the install without disconnecting one of the satellites as the Dish Receiver cannot receive more than 4 satellites.
They suggested I get a OTA antenna to receive the local HD channels and get rid of the Dish which is pointed to 61.5. Is this my ONLY option?
Thanks and sorry for the long post.
I am a dish Absolute subscriber with Washington DC locals. Recently when Dish started adding new HD channels only to Sat 129 & 77... I paid an extra $100 to have them come install a new Dish to pick up Sat 129. Well, they were suppose to replace my existing Dish 500 with Dish 1000 to pull in all 110,119 and 129...but that did not happen, instead I had to settle for another Dish 500 to pull just 129. I also have another Dish on the roof pointed to Sat 61.5 to pull in my DC HD locals. I have a Pro Plus DP44 Switch to route signal from all 4 satellites( 110,119,129 and 61.5) to my receiver (Vip 622 and Vip 211).
So, now I am interested in subscribing to an international package which is getting beamed from 118.7. When I called cust support ...I was told that I have to pay an extra $100 to have someone come and upgrade to Dish 1000 to pick up 118.7. But after some bickering and emailing ceo@echostart.com ...I was able to get a customer rep on line who agreed to waive the cost to upgrade. Just when I thought everything was going to work out..I got a call back saying that they can't do the install without disconnecting one of the satellites as the Dish Receiver cannot receive more than 4 satellites.
They suggested I get a OTA antenna to receive the local HD channels and get rid of the Dish which is pointed to 61.5. Is this my ONLY option?
Thanks and sorry for the long post.