Less Than 2 Days of Program Listings

[Baltzer]

Few hours ago I turned on TV and noticed the EPG was showing less then 2 days of listings. I have a 211k with a WD 1.5 EHD connected so I normally have 8 or 9 days of listings. I tried a "check switch" several times, then disconnected receiver from power for reset, also tried disconnecting EHD from the receiver (receiver shut down and then rebooted), then reconnected EHD (receiver again shut down and rebooted). None of this helped.

BUT, I can access and play my recordings and can make new recordings, so the receiver recognizes that the EHD is connected.

Another recent thread reported 211k problems and mentioned a recent software update that may have caused his problems.

Has anyone else had similar 211k problems?

 

[rvvaquero]

Few hours ago I turned on TV and noticed the EPG was showing less then 2 days of listings. I have a 211k with a WD 1.5 EHD connected so I normally have 8 or 9 days of listings. I tried a "check switch" several times, then disconnected receiver from power for reset, also tried disconnecting EHD from the receiver (receiver shut down and then rebooted), then reconnected EHD (receiver again shut down and rebooted). None of this helped.

BUT, I can access and play my recordings and can make new recordings, so the receiver recognizes that the EHD is connected.

Another recent thread reported 211k problems and mentioned a recent software update that may have caused his problems.

Has anyone else had similar 211k problems?

What software are you running? Mine is L559 and I'm not having any problems with it.

 

[Deadlocked]

My 622 is doing this while me 211k is having the issues in the other thread.


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[Baltzer]

What software are you running? Mine is L559 and I'm not having any problems with it.

L559 also. Do you know if this is new software?

 

[thomasjk]

I'm seeing the same issue with my Hopper. The SW is S527.

 

[simplexswrhs90]

I'm also seeing it on my HWS. SW version is S525. Probably not a software related issue.

 

[guardianradios]

I'm having same issue with both of my 722k receivers but not my VIP612.

 

[Elkview]

Hopper with sling 527 2 days only here

 

[Deadlocked]

Dish having tech issues. Did Allen finally get to their HQ and pressed the shinny red button that said "All HD channels" xD


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[Deadlocked]

Swung by the Facebook page to see if any recent posts had a DIRT reply,

"Hello (REDACTED). We would be more than happy to help you today! There is a known issue regarding the program guide only showing 2 days in the guide. Our engineers are working to get the issue resolved as soon as possible. - (REDACTED)"


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[Baltzer]

Swung by the Facebook page to see if any recent posts had a DIRT reply,

"Hello (REDACTED). We would be more than happy to help you today! There is a known issue regarding the program guide only showing 2 days in the guide. Our engineers are working to get the issue resolved as soon as possible. - (REDACTED)"


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Well, at least DISH is aware of the problem. Too bad a DIRT member couldn't let us know in this thread.

 

[Baltzer]

Swung by the Facebook page to see if any recent posts had a DIRT reply,

"Hello (REDACTED). We would be more than happy to help you today! There is a known issue regarding the program guide only showing 2 days in the guide. Our engineers are working to get the issue resolved as soon as possible. - (REDACTED)"


Sent from my iPad using Tapatalk

Well, at least DISH is aware of the problem. Too bad a DIRT member couldn't let us know in this thread.

 

[Baltzer]

Swung by the Facebook page to see if any recent posts had a DIRT reply,

"Hello (REDACTED). We would be more than happy to help you today! There is a known issue regarding the program guide only showing 2 days in the guide. Our engineers are working to get the issue resolved as soon as possible. - (REDACTED)"


Sent from my iPad using Tapatalk

Well, at least DISH is aware of the problem. Too bad a DIRT member couldn't let us know in this thread.

 

[Deadlocked]

They have to do Dish forums and Facebook first because they expect us to be more knowledgable than the users on those two.


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[old corps]

Same problem here with my 722 (NON K). No problem with my 722K.

Ed

 

[oldengineer]

Same problem with 2 Hopper 2Ks on Nov 12 AM. Did an RBR on both. Checked late last night and the guide was filled in.

 

[thomasjk]

All fixed this morning.

 

[dare2be]

Noticed one of my OTA subchannels guide just says "Digital Service", when it used to have listings. This started around the time this problem was reported. Hopefully they are related and I will get the guide info back.

 

[Deadlocked]

Guide info back as well


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