Living in a rural area, with not one chain store in town, my preferred place for VHS rental back in the day was our local corner store two miles away, but their selection was not the best, and as a horror fan, you could never get a horror movie during the month of October unless you got to be friendly with the workers and ask them to set a specific movie to the side for you when it was returned. The next town over, which is also pretty rural, has a strip plaza on the main drag. There used to be a video store there that had a much bigger selection, and many copies of the latest new releases. They had a frequent renter card, an extended return program, where if you paid a little extra and you got to keep the movie for a few extra days. That place either closed down and was replaced by a Blockbuster or the owner bought into a Blockbuster franchise. Needless to say the store got pretty crappy and closed well before Blockbuster started on its downward spiral nationally. I believe the spot the Blockbuster used to occupy is now either a sit down pizza place or a bakery/coffee shop.
I remember the Blockbuster movie kiosks that were designed to compete with Redbox. I didn't realize until years later that they weren't really Blockbuster, like Crodrules said, some third party company was just paying Blockbuster to licence the name. Oddly enough, I've only ever seen them in the state of Ohio, where Crodrules is from. When the DVD by mail service was big, I after my free trial of Netflix, I did a free trial of Blockbuster. The movies I initially wanted weren't available due to demand and the movies I got were slow to come to me and make their way back. Netflix turn around was always pretty quick. Not sure where the Blockbuster DVDs came from, but the local Netflix distro center was not too far away in Rochester.
I love that a much smaller chain like Family Video is able to succeed where a major well known brand like Blockbuster failed. Maybe it’s because of company philosophy, maybe because of less market saturation, maybe it’s because they’re not as ‘corporate’. It kind of reminds me of the fast food industry to an extent. Yes, McDonalds is #1 and has a million locations but much smaller Chick Fil A will beat them head to head in customer satisfaction and quality any day.