Hello everybody. This my first time reply, so be gentle. After reading these comments and problems I decided to hook up my 211 by HDMI cable after 6-8 months to see if it works. Guess what no picture. I tried rebooting several times and just a black screen. Now this makes me mad. We pay for faulty equipment and on top of that we get no obtions from the provider. We pay and pay and pay, sure we can watch via component cables but the reason we want HDMI is that is should be the better technology. I t has been almost a year they have said the software upgrades will address the problem or fix them. Any idea what to do? Will a call to CSR change things. Remember this problem is not new. Will they ever get the right fix? Should they continue to sell/rent a faulty piece of equipment?