Kudo's to Directv

[goaliebob99]

I came home to a nice surprise today..... Two brand new HR24's installed! I called D* about some issues I was having with the lack of 3d on my hr20's and other issues as one of the HR20's was buzzing. In fact I was pretty pissed at the whole deal. The RSP whom I have been talking to about getting swapped for a hr24 's anyhow, got the word on the issues that I was having. Today, the installation manager gave me a call and said he would see what he could do. Apparently while I was away at work and School, the RSP sent an installer out and swapped out the defunct HR20's for new HR24's. (my wife was home)

The response time is like night and day.... Like, this was uverse fast!!! Channel changing when you set the resolution to a single output, is super quick!

I have to give directv lots of love, because everything that I have thrown at them they have meet and exceeded my expectations! Now if we can get them to add epix! I would be extremely happy!

 

[Jimbo]

I came home to a nice surprise today..... Two brand new HR24's installed! I called D* about some issues I was having with the lack of 3d on my hr20's and other issues as one of the HR20's was buzzing. In fact I was pretty pissed at the whole deal. The RSP whom I have been talking to about getting swapped for a hr24 's anyhow, got the word on the issues that I was having. Today, the installation manager gave me a call and said he would see what he could do. Apparently while I was away at work and School, the RSP sent an installer out and swapped out the defunct HR20's for new HR24's. (my wife was home)

The response time is like night and day.... Like, this was uverse fast!!! Channel changing when you set the resolution to a single output, is super quick!

I have to give directv lots of love, because everything that I have thrown at them they have meet and exceeded my expectations! Now if we can get them to add epix! I would be extremely happy!

Single output ?

Btw, glad they got you squared away and you of all people are HAPPY !

 

[goaliebob99]

Yea IE make it so the tv displays only 1080I or 720P, ect. from the reciver. Single resoulution output.

 

[Jimbo]

Yea IE make it so the tv displays only 1080I or 720P, ect. from the reciver. Single resoulution output.

Gotcha, wasn't sure what you were talking about there at first.
Thought you might have found something we hadn't found yet.

 

[uncrules]

Congrats on the getting HR24s. How do you think they compare to E*'s Vip's DVRs.?

 

[Poke]

Congrats and Welcome to the Empire..

 

[jdspencer]

...
The response time is like night and day.... Like, this was uverse fast!!! Channel changing when you set the resolution to a single output, is super quick!...

IOW, native is turned off!

 

[RandallA]

IOW, native is turned off!

Yeah, I tried native and changing the channels was slow to my liking so I turned it off.

Glad you got the HR-24s Bob. Nice receivers.

 

[Scott Greczkowski]

You better thank StoneCold... I hear he pulled some strings for ya.

 

[RandallA]

You better thank StoneCold... I hear he pulled some strings for ya.

I guess, we should all thank StoneCold for keeping the peace in the Directv forum.

 

[jdspencer]

Yeah, I tried native and changing the channels was slow to my liking so I turned it off....

It's not the DVRs fault for the slow channel changing with native on. It's the TV resyncing to the new resolution that makes it appear to be slow.

 

[harshness]

I have to give directv lots of love, because everything that I have thrown at them they have meet and exceeded my expectations!

You finally have a working system and that somehow exceeds your expectations?

 

[goaliebob99]

You better thank StoneCold... I hear he pulled some strings for ya.

Well, Thankyou Stonecold! It just goes to show how Directv coustomer service is more than willing to work with coustomers. This is something that dish doesnt do. Stuff like this gets out, word of mouth, and before you know it, its a whole revolution of change. Unfortunatly Dish is on the wrong side of the stick!

I look forward to the 3d programming and cant wait to see what directv has in store! :up

 

[Scott Greczkowski]

Now you just need a 3DTV.

 

[goaliebob99]

Now you just need a 3DTV.

Im working on that, I have the kit coming for my misubishi tv, and the TV in the bedroom needs to be swapped out as the tube went out. (first HDTV I ever bought) So I'll probably upgrade that one to 3d while im at it.

 

[KimmiKat]

Did you get stuck with a new 2-yr extension?

 

[Jimbo]

Did you get stuck with a new 2-yr extension?

Stuck ?

Of course he has a 2 year commitment, just like any other D* sub that activates a HD recvr.

 

[marquitos306]

Enjoy this fine unit.

 

[DetFan]

I came home to a nice surprise today..... Two brand new HR24's installed! I called D* about some issues I was having with the lack of 3d on my hr20's and other issues as one of the HR20's was buzzing. In fact I was pretty pissed at the whole deal. The RSP whom I have been talking to about getting swapped for a hr24 's anyhow, got the word on the issues that I was having. Today, the installation manager gave me a call and said he would see what he could do. Apparently while I was away at work and School, the RSP sent an installer out and swapped out the defunct HR20's for new HR24's. (my wife was home)

The response time is like night and day.... Like, this was uverse fast!!! Channel changing when you set the resolution to a single output, is super quick!

I have to give directv lots of love, because everything that I have thrown at them they have meet and exceeded my expectations! Now if we can get them to add epix! I would be extremely happy!

LMAO it took me a year with loud USED hr20's up until last week to get them replaced. they sent me USED scratched up HR21's...Congrats to you. You must be a special customer.

 

[Hemi 6.1]

I came home to a nice surprise today..... Two brand new HR24's installed! !

Can I have one?