we have been with dish for over 9 years (directv prior to that) and with a house full of Korean females kbs world is a necessity. last Saturday I called and canceled dish to follow kbs to directv. dish offered some discounts and were obviously not used to dealing with a non-irate consumer, they just can't meet our needs. directv had an installer out the next day. if only things could be that simple... the installer didn't have a clue although according to him he was "the best", the one that "got all the difficult installations", and the one they called on to deal with "problem customers". Y'all know that guy, right? so he didn't know that to get the international package required an additional dish and in trying to cover his mistakes/ignorance the installation is now going on for more than 3 days. We do have signal and I am impressed with an obvious improvement in picture quality - I really didn't expect that. we're supposed to get an eta on the necessary equipment to complete the installation tomorrow. I am patient and wasn't too bothered by the guy's BS, but today when he tried to impose a $100 fee I blew a gasket. He offered to make it $80 since he could tell I was upset - directv and the two supervisors above him took care of the"fee"... and we're still waiting
not looking for advice, just relating my experience, other than Korean programming and picture quality I don't believe there's much difference between the two companies.