Just had dish realigned. But AM21 is still not working. What is going on?

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edisonprime

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Dec 12, 2012
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Okay, so my AM21 off-air channels went out shortly after a couple stations from my receiver (in which the dish needed realigning) went out. Someone came and aligned the dish, but the off-air stations are still a bust. Does the dish still need more aligning for the off-air stations to work. Or did I bump something from looking at my Genie? Is there anything I can do to fix it? Or has it gone defective? I did check the connection from the Genie to the AM21 and it's on tight.
 
The dish has no effect on the AM21's reception, just guide data. I would assume that you're already reset the receiver, so I would guess the AM21 is dead.
 
Go into the off-air section of settings on your Genie. Reset the off-air, then start again as if this was the first time you had set up off air.
By the way, are you sure you don't have an antenna or off-air cable issue?
 
Took some toggling but I got it working again. No problem. :)
What did you find to be the problem ?

I was gonna ask if it was a lack of OTA channels (no picture) on the AM 21 or more like guide info ...
I was wondering it your OTA antenna might just need a slight adjustment, I have to do that every once in a while.
 
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Contract up

Att possibly rebranding Direct tv

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