The guy came out today and installed another 500 Satellite and we now have Dish HD. Only problem my wife realized right before I had to go to work is that the reciever was in dual mode, but she could not control the tv upstairs. The only thing on the screen was "You now have a Dish 1000 Satellite" or something along those lines. She couldn't change the channels. Anyone have a suggestions on what caused this? I am going to check it out in the morning when I get home.