Can you still watch programs on external hard drive on disabled receiver?
No, the external drive does not work, the internal has all functions, including record.
Can you still watch programs on external hard drive on disabled receiver?
I had the opposite problem -- Dish said that my Vip722 that I purchased years ago from Dishstore.net was leased!
I called Dish to complain and they said I had to prove that I owned it by sending them my receipt. Good thing I saved it!!
Anyway, I sent them the receipt and they updated their records. But the experience upset me so much I left them.
Last week I went back to Dish. This time I leased the DVR.
I had the opposite problem -- Dish said that my Vip722 that I purchased years ago from Dishstore.net was leased! I called Dish to complain and they said I had to prove that I owned it by sending them my receipt. Good thing I saved it!! Anyway, I sent them the receipt and they updated their records. But the experience upset me so much I left them. Last week I went back to Dish. This time I leased the DVR.
Yea that happened a lot. It was just an issue of how the csr tagged the receiver when they went to activate it.
I have seen a csr tag a leased receiver as owned. This usually happens when you replace a defective receiver.
That's why they send empty boxes because most people don't know better.
So basically dish is saying if they screw up and make your owned receiver leased it's ok to steal from you and charge you for it or make you send it back.
Then it's also ok to send you a box to make you send back a receiver they say is owned.
Or, you simply go to DIRT and get it fixed. I've done it a few times when I had a purchased 211K... Yeah, they are going to need a copy of the receipt the first time...
Usually I am nice and understand that they made a mistake but when it happened for the second time with the same receiver I was a little more upset. The biggest thing that ticked me off was the fact that I have the Hopper system and the business rules state that you can not have a leased 211 receiver on the account. The lady at Dish told me that I needed to provide a receipt that showed I purchased it. Since it's my business it was very easy for me to come up with the receipt but I tried to get my point across to her how stupid the whole situation was. How can my 211 be leased when it's supposedly not possible to have a leased 211 on a Hopper account. She didn't seem to get what I was saying and she still needed a receipt from me.