I have now had my MicroHD for 2 days and am having an issue with the RCA video out. What I have observed is that the connection with the plugin on the back of the unit to the supplied cable is touchy. I am connecting with the RCA cables as I do not have a HD tv. When the cable is plugged in the back, and pushed all the way in for the cable is firm against the case, there is no click or indent as the plug is pushed all the way in. The black plastic of the jack on the microHD unit is very slightly recessed or at just even with the plastic of the case. If the cable is pulled out very slightly.... (thickness of a few pieces of paper, about the thickness of a fingernail, less than the thickness of a business card) the video is disconnected. Slightly further again and the audio cuts out. I have tried a simular audio/video cable from an original SlingBox and was surprised to find the plug on the SlingBox was significantly shorter, but the tip and individual connections appeared to be spaced the same, except the last connection (cable end not tip end) was shorter. I expected to have no video as the plug was shorter, but found I did have video, but was missing one audio channel.
Can you please check your bench units there and see if you have simular issues with the video cable connection. (or if it is just this unit I have) I would not want to RMA the unit if this is normal, but would like to get it exchanged if this is "just the unit or cable I have".
Now just incase there are different suppliers for the cables, the cable from the extreme tip of the plug has a 5mm tip, then the next connection (including the approx. 1/2 mm black insulator) is 3mm, the another 3mm length (including the approx. 1/2 mm black insulator) then a 6mm length (including the approx. 1/2 mm black insulator).
I have sprayed some contact cleaner on the plug on the cable (not in the jack) for it is wet (but not dripping) and plugged it in and out a few times to see if cleaning the connector helps. Will see if I loose the video again over the next few days.
Can you please check your bench units there and see if you have simular issues with the video cable connection. (or if it is just this unit I have) I would not want to RMA the unit if this is normal, but would like to get it exchanged if this is "just the unit or cable I have".
Now just incase there are different suppliers for the cables, the cable from the extreme tip of the plug has a 5mm tip, then the next connection (including the approx. 1/2 mm black insulator) is 3mm, the another 3mm length (including the approx. 1/2 mm black insulator) then a 6mm length (including the approx. 1/2 mm black insulator).
I have sprayed some contact cleaner on the plug on the cable (not in the jack) for it is wet (but not dripping) and plugged it in and out a few times to see if cleaning the connector helps. Will see if I loose the video again over the next few days.
