Is there something wrong with my installation?

[Eduardito]

As I mentioned before DISH was going to be installed today. I had DirecTV that worked flawlessly. The DISH person arrived at 9am and left at 1:30pm. I don't like to hover over people when they are doing their job so I didn't meddle at all. It took a long long time to get the receiver to work with the antenna and finally it did, he left and 30 seconds later this message started. I get it every time I flipped more than 2 channels. Also here are pictures of the installation.

I am worried because I have a 2 year contract and this will not be good for my father who is a total rageholic and told me that if it doesn't get fixed today to rip it off and put DirecTV again. Which I think will be a major hassle. And yes I am 30 and my dad is 60 but he still scares the hell out of me.

 

[boba]

Can't help you in Puerto Rico your equipment is completely different from what is used here.

 

[MattG@DISH]

I'm not too sure what happened here. I know PR installs are different, but I can say that this probably needs to be corrected (especially if you're getting error pop ups). If someone has not come back to your home, please PM me your phone number/account number and I'll make sure we get you taken care of.

 

[Eduardito]

Hi Matt thank you for your message. The person came back at about 6pm. I had to go up with him and help him out, poor guy was by himself and the night was dropping. From what little I knew we came up with a solution. Ended up repositioning the whole thing, bow it works perfectly and i'm incredibly pleased. I don't regret leaving DirecTV for Dish at all. Just having LAS is worth it to me.

 

[MattG@DISH]

It's great to hear that someone came back out to get it fixed, if you do have any issues, feel free to post or PM.

 

[papalittle]

Cable runs look terrible, would never pass inspection here.

 

[dishnet_tech]

What kind of Dish is that? It looks bigger than a 500...and look at that spacing between the lnb's. Wonder what sat's it's picking up. Lot of skew,too.

 

[MattG@DISH]

It should be a 500 PR (Puerto Rico). Sats 119 and 110

 

[Tyralak]

Holy crap, look at those cable runs! I'd get suspended if I left things like that!

 

[Frank7004]

Something tells me Sub work. haha!

 

[digital echo]

WOW I would rather have two dishes there instead of that sleeping looking dish..lol

 

[Tyralak]

Something tells me Sub work. haha!

Lawl! Quite likely.

 

[neljtorres]

Why you let them put that installation thru that pole was easier to install on the roof LOL

 

[Eduardito]

Something tells me Sub work. haha!

It was an official DISH installer, I called DISH directly.

 

[Tyralak]

It was an official DISH installer, I called DISH directly.

Now that's disturbing.