Interesting Dish Network Video of RA receivers

[reallyniceguy]

WOW this sums up the EXACT process of what happens when you get a receiver RAD.

This video shows WHY its SO important for customers to follow the troubleshooting flow. ALso it shows how receivers are VERY CLOSELY inspected.

YouTube - The Art of Service



When I was working for dish.. i got to see receivers that had roaches inside, one even had some sort of small pet snake inside. How do people get those things in there!! Alot of water marks on boards... and of course the customer would ALWAYS deny that they caused it.


I wish i could have told them that i was not my fault their house had roaches and they need to be cleaner...


anywho enjoy, VERY educational and interesting.

Direct tv's process is nearly identical.


YouTube - The Art of Service

 

[Drone35]

That was interesting!!

 

[Scott Greczkowski]

I saw that a few months ago on the Retailer Channel. They should show that on a Charlie Chat.

Very interesting video.

 

[dennispap]

That was interesting!!

Agreed, although when checking for loose parts after the repair,
that person sure seemed to shake the receiver pretty good

 

[navychop]

That's really good! Thanks!