are you guys using IA6 where you are... if so what kind of signal strength are you gettting?....i hate explaining to customers why their hughesnet signal is nowhere near their dtv signal
jellison1 said:and dont get me started on customers who can do my job better than me
jellison1 said:got another one today one tuesday and .98-4020 on thursday
they are trying to hurt me.....
jellison1 said:hey the tate have you ever had anyone not be able to connect to their vpn with the 7000....i know the 6000's were very bad with vpn but i thought the 7000's had resolved most of those issues
Why do you have to change the numbers? Aren't they already set?The Tate said:Then you have to go into the hyperterminal and set phone numbers. They are always a pain in the ass.
The Tate said:I have seen some "maybe 3 or 4" that would not connect or would try to make a secondary connection. Sometimes the VPN settings has to be configured on the clients computer to accept LAN connections "which I have no idea how to do". Another situation is that the VPN cannot establish an authencated connection with the clients machine because of NAT http://www.dslreports.com/faq/4052
"Q: What's a NAT?
A: If you use the consumer version of a DirecWay product, the IP address of your satellite adapter is not routable on the internet. It can only be used on private networks. Hughes uses a method of translating your IP address to a routable address called Network Address Translation. This is where "NAT" comes from. In a typical NAT configuration, your computer appears to every other computer on the internet to have the IP address of the machine that is performing the NAT services. All your traffic goes through that machine. It keeps a table (a NAT table, strangely enough)of entries of everything you have requested from the Internet so that when the response comes back, it knows who requested it and where the response should be sent.
NAT is used as a way to conserve IP addresses, as Internet routable IP addresses are neither free or readily available in huge quantities. It also provides a good level of initial security, as unless your computer requested it, it is very hard for an external computer to send you anything. It can cause issues for some applications that insist on knowing the exact IP address of the computer they are talking to. This can make being a VPN client difficult, and can make it impossible to connect to your machine as an FTP or PcAnywhere server.
Now the odd thing about the Hughes NAT is that sometimes it seems to work like every other NAT in that your public, routable IP address is shared with every other user going through the same NAT device. Other times, the translated address is unique to you alone. This is the phenomenon we around here call being "un-nated". It really is a misnomer, because your address is always a result of NAT. Even the unique one you get during the "un-nated" phases is still not the address of your adapter and has been translated for use on the Net. The difference is if your NAT'd public IP address is unique to you, then any security benefit of NAT is lost, and those applications that require you to have a unique public, routable IP start magically working.
It has been the experience of DirecWay users that when they are NOT using the proxy AND they have a public IP address ending in a single digit, they are "nated" or are sharing the address with many other users. If that address when not using the proxy ends in some other multi digit octet, they are "un-nated" and have a unique IP. During these times you will see many hits on your firewall as your computer is completely exposed to the Internet, and all the port scanning traffic.
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He/She may need a Static IP.
I usually tell the customer if they cannot connect to get intouch with their IT guy.
threadkiller said:Why do you have to change the numbers? Aren't they already set?
threadkiller said:If the customer is using a VPN they need a static IP. NAT'd systems may also be assigned the same IP address as other systems but use a different port number (port address translation). The other problem you might see is the VPN end point sees the IP address of the turbo page servers, not the 6000 or 7000.