Installer Frustrated

[armymp30]

We just signed up for Dish services about a month ago after debating over which provider to go with.I canceled a Directv install over a month ago.This morning someone shows up to install a DVR.I felt sorry for the guy and told him I canceled the install over a month ago. I am tempted to call Directv to complain about this big over sight. I just felt bad for the guy he seemed very frustrated about the situation.........

 

[charper1]

so you know DirecTV didn't call the install company OR if the install company failed to kill the appt?


just saying

 

[armymp30]

Yes they didnt call the installer company to cancel the install........

 

[charper1]

How did you find out the exact fact of what happened? Is that what the installer said? Really I am just pointing out; its word of mouth / he-said-he-said; don't sweat it; nothing out of your pocket and no harm; no foul. I bet if/when you call to complain about the "big oversight" to DirecTV they will say they did call; so then what? See the point?

 

[bbixler]

Strange he wouldn't call first before he came to your address.

 

[armymp30]

He showed me the paper work for the install.I know I just felt bad because he wasted his time coming out. I know Dish called a day ahead of time to confirm the install.

 

[Joe Diamond]

Happens,

How about ..."Hi Joe, this is Philly dispatch...could you give me an ETA on your first AM job...the customer is on the other line..?"
"No...my last check bounced and I have not received any money in thre weks...I have an appointment with a lawyer this afternoon...can't tell you anything but someone else is using my tech number..hard to keep that background clean ya know."

Techs hurt too.

Joe