That there is a whole other issue. If your bill increased under the "24 Mo. Price Lock" promo, it shouldn't be to difficult to sort that out. Note that I wrote "shouldn't". A chat with a DIRT member may be in order.
He has a thread about it. Something isn't correct but it isn't just the increase. They changed the name of his package, and gave a double discount one month. He has been trying for sometime to get it fixed, I and others have given some other suggestions.