I ordered Voom on Saturday night and scheduled my install for April 15th. Unfortunately due to my schedule, that's the first weekday I'll be able to take off from work...
On Monday, I was suprised to receive a phone call from the installer asking if I wanted it installed today... Either it's a slow time of year in my area (near Philly), the installer wants to get my job done just in case Voom does fold or they've finally got installers who are concerned about customer service. After reading all the messages about people who've had less than stellar install experiences and numerous no-shows, the fact that they called me to move up my date has to be a good sign.
Either way, I can't wait to call Comcast and officially sever the tie once I'm up and running... :neener
- Andy
On Monday, I was suprised to receive a phone call from the installer asking if I wanted it installed today... Either it's a slow time of year in my area (near Philly), the installer wants to get my job done just in case Voom does fold or they've finally got installers who are concerned about customer service. After reading all the messages about people who've had less than stellar install experiences and numerous no-shows, the fact that they called me to move up my date has to be a good sign.
Either way, I can't wait to call Comcast and officially sever the tie once I'm up and running... :neener
- Andy