Just learned it's only available on the iPhone. Bastards!
Visual VM works fine on Android.....at least it does on my Pixel 4XL....so it is NOT just iPhones.
I know one thing I have found out, is if you go into a local brick and motar store, you get different answers and they tell you, you can't have certain features. If you go on-line and do your business at their website it works fine.
For instance I got an email saying Hotspot is not available on PrePay. Great! I went to the store they said this is not true. I showed them the email....the looks it over a minute and says this is probably spam. So, I brought up the Verizon Wireless website, and showed him on there. He looks at that, and again says you can't just go to any website, there are a lot places advertising Verizon.
He is nervously take glances at his boss, whom is over hearing this. So, I turn to the Manager that, looked free to me now, and mentioned it too him. The boss, stammers I am busy right now maybe come back later.
I left, went home, just went through the website and in a few minutes hotspot worked and has for awhile now just fine.
I have no idea, but I am guessing these outlet stores get less commission if they allow certain things??? I don't know.