Move down to God's country below the Mason-Dixon line and you most likely will never have this problem again!!!! 
ice storm took out dish e* says home protection plan won't cover it.
- Thread starter jeffdan
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Search Google for "act of god". Besides, that clause is not all inclusive of everything covered or not covered. Note the words "such as" ?
Couldn't everything be considered an act of god, really? I always love when they put that in a warranty, basically gives the company a way out of almost anything.
Could an Atheist dispute this clause? I think this clause falls back on a time when religions were a part of everyday business and it was generally accepted that freak occurrences were in fact divine interventions. I wonder if this was ever put before a court, that a judge would ever rule that the occurrence was in fact an act of God and therefore not covered by the policy.
Well your *beeped* (I want say it) at Dish, because a tree fell on your dish....so *beep* them I'm going with D* blah blah......Good luck buddy if you have something else happen 'cause guess what you are going to get the same treatment from Direct....I have been doing this way to many years. E* offered you said *beep* them so really you wanted to try something new why didn't you just say that to start with.
No it isn't.
Act of god = miracle/plague, supernatural type stuff
Act of nature = naturally occuring phenomena
Personally, I think Al Gore did it. If he wouldn't have stopped global warming, no ice storm.
Personally, I think Al Gore did it. If he wouldn't have stopped global warming, no ice storm.
Haven't you heard the "butterfly effect"? I think it was a butterfly fart that caused this.
Well I can't believe Dish Insurance is doing that, what bunch of unethical dicks.
Sorry, but its sad, they should repair it, this man is paying monthly for this service and for what? Getting stupid *** representatives who can't do a jack **** about it and they keep trying to sell you **** until you hang up the phone? I think Charlie needs to change the way they do business, especially the retention department it seems ****
Sorry, but its sad, they should repair it, this man is paying monthly for this service and for what? Getting stupid *** representatives who can't do a jack **** about it and they keep trying to sell you **** until you hang up the phone? I think Charlie needs to change the way they do business, especially the retention department it seems ****
Dude wth are you talking about they were not trying to sell him....anywayz
According to the business guidelines i just read it no longer says acts of god it currently is acts of nature which just knocks ice storm off the list
What's C
What's Covered:
According to the business guidelines i just read it no longer says acts of god it currently is acts of nature which just knocks ice storm off the list
What's C
What's Covered:
- Receivers, remotes, LNBFs, switches (with "DISH Network" brand)
- Most failures except customer damage
- Surge damage
- Power surge damage to DISH Network video cabling
- Acts of Nature
- Infestation
- Cosmetic damage
- Any customer damage.
- Components that do not carry the DISH Network brand
- Non-mechanical components
- Software
- Additional items which may have been supplied by the dealer or installer
- StarBand equipment, equipment unique to StarBand
- HD Televisions
- PocketDISH
Wow this way an eye opener... that home protection plan is pretty useless. I wont pay for it once my free year is up. it is because of problems like this, cable will alwasy be around.
So, under the "covered" list is power surge damage. So when lightening strikes, which I think we can agree is an act of nature and not God himself. should be covered by the plan.
Now, that was an act of nature! Notice in the exclusions posted above that nature is capitalized- Nature. Could this mean Mother Nature? If this is who they are attributing natural phenomena to, then where can we get ahold of Ms. Nature to make her pay up for her transgressions?
Now, that was an act of nature! Notice in the exclusions posted above that nature is capitalized- Nature. Could this mean Mother Nature? If this is who they are attributing natural phenomena to, then where can we get ahold of Ms. Nature to make her pay up for her transgressions?
If people think Dish is alone in this, apparently NO ONE reads a lot of stuff they sign. Break out the homeowner's policy, car insurance, service contracts, and so on. Some of those, if not all, will include the same "act of god" or "act of nature" clauses.
Why should a company be responsible when something like that happens ? People only bitch about it because this is one scenario where NO ONE else can have the finger pointed at them.
Can't always be certain of the source of the surge. Could just as easily be a transformer failure at the local power company.
This is why you don't post business rules on open forums. Because the next three pages is going to become a debate of what is covered, what's not, all the different ways you can interpret the language and any possible ways to get around it.
You just started a debate about customer service with the customers. Good job!
You just started a debate about customer service with the customers. Good job!
Dish does not include acts of God like an ice storm taking out your dish or a car running into a pole mount or anything of that sort so you obviously do not know what you are talking about. The dhpp will support a bad receiver, bad remote, bad lnb, bad cabling etc. but it will not support customer ineptitude nor a dish being knocked out of alignment unless it is the wind and the installer did not use the proper bolts or positioning. I have worked for a dish network dealer off and on for the past 5 years and deal with these types of issues frequently and know the rules and what dhpp covers and what they do not cover. It is obvious by your sentence structure and spelling that you are not a real bright fellow so I won`t waste my time on this thread but good luck to you as you should be able to figure it out since you know so much.
