D* has been advertising on local channels that they now include "locals"
I have been a D* sub for about 2 months, and had locals activated. As of now we get two local channels, three if you include PBS
The phone call. The rep used this "locals" as an upsale to convince me that D* is the better choice. I let her babble on and on. Till she wanted to set up an install. I then started pegging the locals questions....Accordingly we get every local channel in HD and they would be available immediately after launch.
I then started explaining how we only get three channels, and that it would behove of them to tell future customers the truth in there "locals" upsale.
She told me, that her system does not have the ability to determine if the market is a full local launch or not, it only asks to upsale using "locals"
So they new customer gets the install, signs off on the install and 2 year agreement. This is when they find out they were lied too :rant:
I have been a D* sub for about 2 months, and had locals activated. As of now we get two local channels, three if you include PBS
The phone call. The rep used this "locals" as an upsale to convince me that D* is the better choice. I let her babble on and on. Till she wanted to set up an install. I then started pegging the locals questions....Accordingly we get every local channel in HD and they would be available immediately after launch.
I then started explaining how we only get three channels, and that it would behove of them to tell future customers the truth in there "locals" upsale.
She told me, that her system does not have the ability to determine if the market is a full local launch or not, it only asks to upsale using "locals"
So they new customer gets the install, signs off on the install and 2 year agreement. This is when they find out they were lied too :rant: