Everything seemed to freeze up on my 722. Don't know if I would have had an option to go to the SD version. When I first tried the reset button, and it eventually came to the five green bar screen, only the FIRST bar lit up green, and it just stayed that way. Eventually unplugged the machine for a minute, but the same result afterwards. Finally went to three bars lit, and then a message to download the programming guide, which I declined, and finally back to normal. So upset at the timing of all this!!!
Sh*t happens. Get over it or move elsewhere.I lost it too. Completely unacceptable. Cubs baseball is the ONLY thing that keeps me from cutting the cord, and missing the 9th inning of the most important game of the year is a disaster. I tried speaking with Customer Service and at first they tried telling me that the game was blacked out. I told them that was absolutely not the case and asked if there was any other compensation they could provide and the representative said no. This makes me even more likely to discontinue my $150/month service in the near future. I simply won't accept this kind of ineptitude without any form of compensation for my experience.
I appreciate your understanding.Sh*t happens. Get over it or move elsewhere.