Hurricane Maria swamps dish in Q3

[bluegras]

The devastation in Puerto Rico and the Caribbean wrought by Hurricane Maria drove heavy subscriber losses at Dish Network in the third quarter, as the company suspended service for all its customers in that territory and the U.S. Virgin Islands affected by the storm.

Hurricane Maria Swamps Dish in Q3 | Multichannel

 

[MikeD-C05]

Revenue was down over last year too. They are still losing subs ,but a lot of the loss this time was from Puerto Rico and U.S. Virgin Islands because they had no electricity so they disconnected.

 

[nelson61]

SEC EDGAR 10Q 3rd Quarter

They are continuing to manage the gradual decrease in satellite customers (it's a cash cow) and putting their eggs in the wireless market.

 

[Claude Greiner]

Dish is not getting any of those customers back anytime soon.

The only reason why they paused service was the last thing on these people’s minds was paying dish network their money.

So rather going into a massive non-pay disconnect situation, and having to pay programmers for the programming for up to 58 days until an account will automatically disconnect for non payment, then fight customers about the charges when and if they came back. They did things pro actively and shut everyone Down.

I Just love seeing this company continue to bleed customers every quarter.

Dish will loose again when these people are ready to come back as they will expect free equipment to replace what was damaged and for someone to come out and fix all the wiring and replace the dish if it got damaged in the storm.

 

[MitchDeerfield]

Dish still refuses to tell investors how many of their new customers are low-margin Sling and how many are high-margin satellite-based. How do they get away with hiding that important information?

 

[ChadT41]

What are Slings low margins? How many Welcome Pack customers? Without the answer to those two questions, and they look at actual profit margins, that’s is how and why they do what they do. You have no idea if they are actually making more on Sling customers, once you get rid of DVR, setups, tech, hell even staff.

 

[pattykay]

How many Welcome Pack customers?

One fewer than they used to have. I closed my secondary Dish account which had Welcome Pack.