Hi.... long time reader & lurker.
One of my two HR20's is starting to fail. DirecTV sent me a replacement, a refurbished HR21. I have read some of the horror stories on here about the HR21. So, I called DirecTV to see if there was anyway I could get an HR24 (we have been with DirecTV 6 years, never paid a bill even a day late) and was shot down repeatedly.
They said the best they could do was get me another HR20 if I liked that better. So, my question is, should I activate the HR21 they sent me, or get another HR20. I have no idea which way to go since I apparently cannot get an HR24 no matter what I try to do.
Any help is appreciated.
One of my two HR20's is starting to fail. DirecTV sent me a replacement, a refurbished HR21. I have read some of the horror stories on here about the HR21. So, I called DirecTV to see if there was anyway I could get an HR24 (we have been with DirecTV 6 years, never paid a bill even a day late) and was shot down repeatedly.
They said the best they could do was get me another HR20 if I liked that better. So, my question is, should I activate the HR21 they sent me, or get another HR20. I have no idea which way to go since I apparently cannot get an HR24 no matter what I try to do.
Any help is appreciated.