How to lose HD for life

[kikenovic]

If I downgrade my base package to a non qualifying package will I lose HD for life?

The reason I ask is because I plan on being particularly busy at work for the next couple of months and would like to downgrade to something like Dish America or even Dish Mexico.

I don't think I can go to locals only, since I'm still on a contract.

Once things go back to normal, I'd go back to my normal base package with HD.

Thanks.

 

[MattG@DISH]

Matt with DISH here. HD For life is always on the account, so you can downgrade your package to something that is not in the HDFFL category, then go back up and still get the free HD.

 

[Bonneville44]

interesting. That isn't what they told us when signing up.

 

[Mr Tony]

plus if you are still in contract or lease the equipment you need to maintain minimum programming requirements

and if you downgrade you'll lose those HD channels that are in the package you currently have and only get the HD channels in the new package

 

[MattG@DISH]

HDFFL will be on the account until service is canceled or disconnected (I'm trying to find out what happens if you restart the same account after cancellation/disconnection).

 

[peano]

I had AT250 with HDFFL and switched to Dish America Gold. Then I switched back to AT200 and I had lost HDFFL. This was all done online. I called and chatted and was told sorry, you lost it. This was the grandfathered HDFFL. ( I didn't pay $99 or commit to 2 years.) I had to threaten cancellation to get it back.

 

[MattG@DISH]

I had AT250 with HDFFL and switched to Dish America Gold. Then I switched back to AT200 and I had lost HDFFL.

You should still have it (may be a system error). Do you mind sending me a PM with your account/phone number so I can take a look and see what happened?

 

[chainblu]

Since we're on the subject of HD For Life... A couple of weeks ago I received my 'gift' letter from Dish and I was interested in the "Free HD Gift" (Gift # 1). But when I read the fine print it said I need Autopay and Paperless (which I already have), plus a 24 month commitment. Weren't these the conditions since the beginning of HD for life?

If so, I'm trying to figure out how it's a gift when I could have signed up months ago under those terms.