Have had DTV for 7 years and just took advantage of the free upgrade for local channels. The joker they sent out pathetic. I knew I would have some problems getting the 119 for local channels (zip 25123, WV) due to trees on property. But my son, who installs for DTV and Dish, said they should get it if they mounted the dish on a pole or on the roof, not on the end of the house where the others were. Well the DTV guy said this was a dish relocation and he would have to have a work order and I would being paying a lot to have it set on a pole. But he said he would take $25 under the counter to put it on the roof. So I let him, but still no 119. He was here 3 hours jerking around and still did not hook up the ground cable he ran. We also had aerial antenna run for local channels. I specifically told him to be sure it was still connected to back of receiver, so we can turn receiver off and pick up locals ( no matter how lousy) in case there is something we want to watch. Does he do that - NO. He make this pretty little piggy tail box outside, where we have to trek and plug in the antenna cable. I've talked to DTV, but they don't seem to offer much help. Actually they are kind of dense. Any feelings on this? 
