I ordered one when they first hit the market back in Sept. I think it was but did not activate it until last Wed. {12/8} because was in the process of remodeling the basement. So got the 50` plasma put up called my local D* installer and had me hooked up swapped out the 3lnb for the new slim line antenna and now I`m ready to roll right ??? Wrong, first the receiver would not recognize the HDMI cable so had to use the component cable that was on the DVD player. That worked so I used that for night and got a new HDMI the next day from Best Buy. Changed the two and things are looking good right ???? Wrong about 5 mins after that I hear a loud “ pop” and then get that burning electric smell. So the long awaited HR-20 debut lasted less than 24 hours before it got toasted. Call D* the girl sends out a new one said it will take 2 days to get here which would have been yesterday { Sat.} which I tell her you mean Monday because UPS does not deliver on Saturdays. She tells me, no it will be there on Sat. but cannot deliver on Sunday. Long story short it is not here yet and should be here tomorrow. I hope, I also hope that no damage was done to the tv while the HR20was being cooked.So how is it D* can ship me one out right away while everyone else is on a waiting list ??? Sorry if this got off the thread topic a bit but wanted to explain my situation as to why I`m waiting for another box to arrive.